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CYBERTECH INFINITY
Expertise

Salesforce services, end to end

Whether you are starting from scratch, cleaning up an org someone else built, or keeping a mature platform healthy — this is what we do.

What we do

Services

From the first workshop through to long-term support — one senior team that knows your org inside out.

Salesforce Consulting Services

Independent advice on what Salesforce should do for you — before anyone configures anything.

  • Process discovery workshops
  • Org health check and audit
  • Licence and edition review
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Digital Transformation

Rebuild the processes around the platform, not just the platform itself.

  • Current-state process mapping
  • Target operating model
  • Phased roadmap with business case
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Salesforce Integration Services

Connect Salesforce to the systems around it — ERP, finance, marketing — and move your data across cleanly.

  • REST / SOAP and middleware integrations
  • ERP and finance system connections
  • Data cleansing and de-duplication
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Salesforce Managed Services

An ongoing team for orgs without an in-house admin — changes, fixes and quarterly improvements.

  • Named consultant
  • Agreed SLAs
  • Release management
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Agentforce Implementation

Put Salesforce’s agentic AI to work on real queues, with guardrails your compliance team will accept.

  • Use-case selection and scoring
  • Knowledge grounding and data setup
  • Guardrails, testing and escalation paths
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AI Services

Practical AI inside Salesforce — summaries, next-best-action and drafting that your team actually trusts.

  • Einstein and predictive setup
  • Prompt and template design
  • Data readiness for AI
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Hire Salesforce Developer

Certified developers and admins embedded in your team, by the month.

  • Certified developers and admins
  • Monthly rolling engagement
  • Works inside your process
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AI Readiness Assessment

A short, fixed-price review of whether your data and processes can support AI yet.

  • Data quality and coverage audit
  • Permission and security review
  • Use-case shortlist with effort estimates
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Salesforce Agentforce

Ongoing tuning of your agents once they are live — coverage, accuracy and cost.

  • Deflection and accuracy monitoring
  • Knowledge base curation
  • Instruction and topic tuning
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Mobile App Development

Field-ready mobile experiences backed by Salesforce data, online or offline.

  • Offline-first data handling
  • Salesforce Mobile SDK
  • Barcode, photo and signature capture
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SAP Services

Keep Salesforce and SAP in step — orders, invoices, customers and stock.

  • Order and invoice synchronisation
  • Customer and material master alignment
  • Middleware and monitoring setup
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DevOps Solution

Version control, automated testing and repeatable releases for your Salesforce org.

  • Git-based source control
  • CI/CD pipelines
  • Automated test coverage
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Where we do it

Salesforce Clouds

The Salesforce products we implement and support day to day.

Sales Cloud

A pipeline your sales leaders trust and your reps do not resent updating.

  • Pipeline and stage design
  • Forecasting and territory setup
  • Quoting and approvals
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Service Cloud

Cases routed to the right person first time, with a knowledge base people use.

  • Omni-channel routing
  • Skills-based assignment
  • Knowledge base setup
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Experience Cloud

Portals for customers, partners and dealers that reduce inbound calls.

  • Customer and partner portals
  • Self-service and case deflection
  • Branded site design
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Data Cloud

One resolved customer profile across every system you own.

  • Data ingestion and mapping
  • Identity resolution
  • Calculated insights
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Commerce Cloud

Storefronts connected to service and marketing, so nobody has to switch tabs.

  • B2B and D2C storefronts
  • Order management integration
  • Pricing and entitlement rules
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Manufacturing Cloud

Sales agreements, forecasts and dealer networks against live ERP data.

  • Sales agreements and forecasting
  • Dealer and distributor portals
  • ERP integration
Learn more

Nonprofit Cloud

Donors, volunteers and programmes on one supporter record.

  • Fundraising and donor journeys
  • Gift Aid and claim automation
  • Volunteer and programme management
Learn more

Education Cloud

Recruitment, enrolment and student success on one connected record.

  • Admissions and enrolment journeys
  • Student success tracking
  • Advancement and alumni giving
Learn more

Government Cloud

Public sector delivery with the audit trail and access control to match.

  • Citizen case management
  • Record-level security design
  • Full audit history
Learn more
How we work

Four phases, no surprises

The same process whether it is a two-week fix or a twelve-month programme.

01

Discover

We sit with the people who use the system, map what actually happens, and write down where it hurts.

02

Design

A solution design, a phased plan and a fixed price. You approve it before anyone touches your org.

03

Build

Two-week sprints with a working demo at the end of each. You see progress, not status reports.

04

Support

Training, hypercare and an ongoing managed service if you want one. We stay reachable.

120+
Salesforce projects delivered
9
Years on the platform
30+
Certified consultants
98%
Client retention
FAQs

Questions about working with us

Can you start with something small?

Yes, and we often recommend it. A short, fixed-price audit or a single fix tells you far more about whether we are a good fit than a proposal document does.

Do we have to use every service?

No. Most clients start with one thing. We will tell you if something on this list is not worth buying yet.

Who actually does the work?

The consultant who runs your discovery workshop configures the org and trains your team. Nothing is handed to a bench once the contract is signed.

What if we already have a partner?

We are happy to work alongside one, or to give a second opinion on a plan you have been given. We will say so plainly if we think their approach is sound.

Still not sure? Ask us directly — we answer properly.

Ready to make Salesforce work harder?

Book a free 30-minute call with a senior consultant. We will tell you honestly what we would do first.